Our support team is ready to help with questions, account-related issues, technical concerns or general feedback. Reach us through convenient channels, such as live chat, email or phone, for practical, timely assistance. If you need help with account verification, deposits, withdrawals or reporting a technical issue, our agents will guide you through the necessary steps, aim for quick responses and keep you updated until your request is resolved.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, live chat usually under 15 minutes; email replies within 24 hours) |
| General enquiries | [email protected] (account, billing and general questions) |
| Affiliate enquiries | [email protected] (partnerships, tracking and payments) |
| Phone | +1 416 589 2743 (calls and text, ET) |
| Working hours | 24/7 |
Email Support
Email is our preferred contact method for detailed requests, account issues, or situations that require documents or explanations. Please send your message to [email protected] with a clear subject line and up-to-date contact details. Including your account name and any relevant screenshots speeds handling and helps avoid delays. We typically respond within 24-48 hours, but times can vary depending on verification needs.
Contact Form
Response Time
Our support team responds quickly to customer requests. Most inquiries are answered within one business day, though response time can vary. Simple questions and account issues are often resolved the same day, while complex investigations, verification checks or payment cases may take longer depending on their nature. We’ll keep you updated throughout the process.
Feedback
Have a suggestion or idea to improve our site? We’d love to hear from you. Share feedback, feature requests or usability tips and our team will review every message carefully. Your input helps shape updates to the site, promotions and support tools, so please send thoughts any time - we use them to make the experience smoother and more enjoyable for everyone.