Data Privacy Policy
This Privacy Policy explains how we collect, use and protect the personal information you provide when you create an account, play games or use services on our site. We care about your privacy and describe below what data we gather, why we use it, how we keep it secure, and the choices available to you.
Types of data we collect
We collect different categories of information depending on your activity and interaction with our services. This includes data you give us directly when registering or contacting support, technical data gathered automatically, and transactional records related to deposits, withdrawals and game activity.
Personal data
Personal data includes your name, date of birth, email address, username, mailing address and government-issued ID when required for verification. We also store contact details you provide for account recovery. We use this information to manage your account, verify identity and meet our obligations for secure account access.
Technical data
Technical data is collected automatically when you visit our site or use our services. This covers IP address, device identifiers, browser type, operating system, language preferences and page interaction data. We use technical data to help maintain site performance, detect fraud and improve security.
Transactional data
Transactional data includes details of your deposits, withdrawals, payment methods and game activity such as recent plays and balances. We retain this information to process transactions, reconcile accounts and for fraud prevention and dispute resolution.
Use of information
We use collected information to manage your account, process payments, verify identity, provide customer support and maintain platform security. Aggregate or anonymized data may be used for internal analysis, product improvement and to monitor play patterns without identifying individuals.
Data protection practices
We implement technical and administrative measures to protect information from unauthorized access, loss or misuse. These measures include encryption of sensitive data in transit and at rest, access controls for staff, and routine security reviews. Access to personal information is limited to employees and service providers with a need to know.
Cookies and tracking technologies
We use cookies and similar technologies to remember user preferences, enable core site functions and analyse site usage. Some cookies are essential for account login and session management, while others help us measure performance and deliver relevant content. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect site functionality.
User rights
You have rights over your personal information, including the right to request access, correction or deletion where applicable. You may also object to certain processing or request restriction of processing, subject to legal and operational requirements.
Access, correction and deletion of data
To access, update or request deletion of your data, contact our support team through the account area. We will respond to verifiable requests and may retain certain information as required for record-keeping, fraud prevention or legal compliance.
Information sharing and third parties
We may share information with trusted third-party service providers who perform services on our behalf, such as payment processors, identity verification services and hosting providers. These partners are contractually obliged to protect your data. We do not sell personal information to third parties.
Privacy policy updates
We may update this policy to reflect changes in our practices. When we make material changes we will notify you through the site or via the contact details on your account. Continued use of our services after notification constitutes acceptance of the updated policy.